Open tender · Request for Bid(Open-Tender)
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and…
Closes 2026/10/09 · 22 days
- Buyer
- South African Social Security Agency
- Province
- National
- Category
- Information and communication
- Closes
- 2026/10/09
- Published
- 2026/09/17
- Delivery location
- 501 Prodinsa Building; Cnr Steve Biko (Beatrix) and Pretorius streets, -Arcadia-Pretoria-0083
Scope of work, as published
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Official document and contact
- SASSA 11-26-ICT-HO.zip (.ZIP)
- Contact
- Mr. Mandla Sibeko
- ccaasbid@sassa.gov.za
- Phone
- 012-400-2634
Published by the procuring entity on the National Treasury eTenders portal. Confirm against the official document before bidding.
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Where this tender sits
Source: National Treasury eTenders OCDS feed. Tender data is published by the procuring entity and may be incomplete or amended after publication — always confirm against the official tender document before bidding. Industrial Hub is operated by Tunelo (Pty) Ltd.