Open tender · Request for Bid(Open-Tender)
Appointment of a service provider for the licensing, hosting, maintenance, support and enhancement of the telviva telephony, queuemetrics reporting, call cabinet recording, nice workforce management…
Closes 2026/09/14 · 18 days
- Buyer
- Road Accident Fund
- Province
- Gauteng
- Category
- Other service activities
- Closes
- 2026/09/14
- Delivery location
- 420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Pretoria - 0046
Scope of work, as published
APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS
Bid documents and the briefing
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